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You can see these in the example index. When i am trying to export leaflet map into PNG image in safari browser it gives me below error message :. Very useful tutorial! Looks like that page inlines the javascript so I inlined it like this in the index.
Why not? Thanks for the reply. I unfortunately handed over the coding to another firm. They have changed the code and I am now finding a few issues with it.
Not sure what to do next but thanks for all the help. Further to my note of earlier. That explains why the script abends at the first reference to its contents.
The file markers. I have also looked at my mod settings and they are all which I believe is fine. I have also disabled my anti-virus and firewall and an app or two in Firefox — no change.
The same fault occurs with Explorer. You can try changing it and the corresponding script tag in the HTML with. See comment above. Thanks — that is it!!! A simple name change to dot-js. BUT when index. I have not been developing JaveScript for long but I have played around with the script. I think the script runs fine until the for loop in leaf-demo. My thoughts are that the script ab-ends at this point.
Thanks for this tutorial Andy! You broke it down easily and I was able to understand the components. After actually being able to see your maps work in my browser, I returned to the other tutorial with a better understanding and was able to make it work. You would need all the map tiles stored in way that you could access them locally with a file URL instead of https. So maybe a database of some sort. You might get some ideas here: How to make offline maps using leaflet OSM , by caching?
So currently stuck in step 3. Any idea in parsing the tiles from db files and creating tile layer? Thanks in advance. A quick search turned up this:. Can you not just specify an absolute URL? This code is pulling the leaf-demo. This makes it site-independent. I use this code on multiple sites, have moved things around a few times, and switched them to https. Having it hardcoded would just add another thing to change or break.
Like I said — might not be the best way to do it. I am trying to create a Mean stack app with leaflet js. Hi… I have tried your map in my project. I need this map in my application permanently.
What are I will do for that???? As of July 11, direct tile access has been discontinued. Please visit our Blog post for more information. I hope you will give a solution for my problem. Thanks for update Joe and thank you very much Andy for this article, it has been invaluable, great job! This is very useful for my project. And I have a doubt…. What are the other input methods for giving the plotting point like JSON??? You can use any format you like to store the information. It is, and that would allow you to create a dynamic site — adding and removing points and so on.
But this would be a much more complicated program and is beyond the scope of this example. Ok…Thank you…The given information is very useful. And I have one more doubt. I have developed a Web apps with help of your code.
The problem is I need to mark the hospitals and important organization in my OSM map. What I will do for show that. Given that the whole purpose of this tutorial is placing markers on a map, I think I must be missing some context.
Can you explain what you mean? Hello Andy, I wanted to implement the map in different languages adding them as layers. There will be a dropdown and the user can select the language from the dropdown and the places appear in that language in the map. How can I do it?? Thanks for such a simple explanation of setting up the map. Just what I needed to get me kick started and even better I can get other folks to be involved in adding markers to the map we are creating.
It is very simple. A quick question though, I have added an image and text to the pop up but there is a max width default to Do you know how I could increase this to please? You need to set the option maxWidth on the popup. The available options are listed in the leaflet reference. The first thing I would do is check that my example is working as expected. Very useful tutorial. Another advantage of using a CDN to fetch js libraries is that they supply minified versions min.
This is really a great example and also helpful discussion after that…. I like it…I am doing my masters thesis and might need some help…I will ask later. Thank you very much for this tutorial. It is really what I need but I have to pick out my latitude and longitude from Mysql database and plot them in the map. Thank you so much for this tutorial, it was extremely useful and easy to follow. Wishing you the best from Hungary.
Thank you very much for this detailed tutorial and for sharing your experience with us. Best wishes. Hello Andy , nice tutorial. It helps me a lot. But i have a question , how to show a popup when the user hover the marker?
Im sorry if this is a silly question , im new in javascript. How to show a popup on mouse-over, not on click? Oh nice , problem solved but it took me a hour to understand :v. I have another question , how to make tracking in moving marker? Not sure I understand completely — are you talking about showing a route that changes when you move a marker like Google Maps does? You might look at the Leaflet plugins for routing to get you started. Excellent tutorial, exactly what I needed and works perfectly!
Could you point me in the right direction on changing this side of things? Many thanks. If you look at the other tutorial, the markers are simply served as a javascript file which assigns the variable. Renaming the file to. Thanks for the quick reply and once again thanks for this great tutorial! I would suggest. I had the same chain of experience as your discovery of Leaflet : Finding google too troubling, checking out OSM, checking out OpenLayers and hitting a wall there, and later on finding Leaflet.
The javascript debugger in Chrome might help you figure this kind of thing out. You will need to replace leaf-demo. This is a little hack to get the URL so we can use it to find out images for the icons.
Not sure what level of detail you want, but you could try something like the MapQuest Routing Plugin for Leaflet. Look at the Route Narrative section. There are nine examples on that page which display a route between two points with different levels of complexity and detail. See switch2osm — Using Tiles for more info. If you have the resources, you could create your own tiles. Hi Andy, thanks for a brilliantly explained tutorial.
Is there a way to convert spreadsheet data into the JSON format you used? It depends on if you need to do it once or multiple times. To do the former, you can use an online tool like Mr. Data Converter to convert online.
To convert using Javascript, you might look for a library like PapaParse. This is beyond the scope of this tutorial, but I would start by looking at the Leaflet documentation to see how to manipulate the map using the API. Once you have the lat and lng for the point it should be a simple matter of adding a marker using the same javascript methods outlined in this tutorial.
Hi Andy, your post was so use full. Could you please suggest me how to apply mouse over and click event on marker of leaflet map. Have a look at the documentation for leaflet — you can hook into a bunch of different events for markers. Thank you so much! This tutorial is the best one that i have come across.
It is very simple, clear and precise. And the example is very simple and basic which makes understanding the code very easy. How about license, can i use this for commercial. Leaflet and OpenStreetMap have their own license as do any tile sets you use, so you will have to look into that. My understanding is that they just require a note with links on the map, but thankfully I am not a lawyer.
This is a great tutorial, should be linked from the leaflet. Thank you very much!! I am looking for a way to let users set their own markers and store them either locally or on a central repository. Any hint about how to do it, or where to look? As I mention in a comment above, doing this requires some form of persistent storage for the data. I assume you want this available to the internet, not just an intranet as in the comment above.
Excellent tutorial. It will allow me to start my new map-based project with something working! Thank you! Do you know if it is possible to make produce dynamic clustered markers in Openstreetmap just like in Google Maps? If you are using Leaflet, Leaflet. I want to attempt something very similar to this, but with the added ability to let any user add their own pins for new projects the site will on a LAN, not the internet.
What would be the easiest way to add this functionality? Doing this requires some form of persistent storage for the data. How you approach it would depend on what languages and tools you have available, how robust you want your solution to be, the scope of the project how many locations? Using a database—if you have one available—would probably be the safest and easiest solution.
OK, and if I wanted the. BTW great tutorial! On the web server create a link to the file somewhere within your htdocs or wherever your web pages are served from. How you do this is dependent on what kind of system you are working on. This would mean I think that everyone would have to have the server folder mounted in the same way.
Hi, Andy! This is my first experience using JSON at all, so I was wondering if you could help me out with the pop-ups my markers. Thanks again. If I understand your question correctly, you want to be able to put different information in the popup? Thank you Andy. Upon zoomend: The selected area occupies all the redrawn map, and I have the coordinates using map. Upon mouseup: map. Thank you very much for this great information!
Maybe this post will point you in the right direction:. Multiple marker selection within a box in leaflet. Was wandering if we can load the list of all the markers beside the map with a link to it on the map using the markers. How to interact with leaflet marker layer from outside the map. I have placed the above code in an aspx page and i am calling the Initialize method on body onload.
Very useful post. I bet this is the case — the points are very close. When you are zoomed out all the way, they will overlap.
Very good tuto! With you example , you use a the world map , I want to use a part of map region , country how can i do that? If you mean using a different, smaller set of tiles for a region, I think you could just substitute them in when creating the tile layer see the Javascript code calling L. If you mean using one of the provided tile sets and restricting the view to a specific region, then in the Javascript code where you create the map just under the The Leaflet JavaScript heading you can set the location to the region you want and play with the minZoom and maxZoom options to restrict it.
Very nice tutorial. Simple and effective. Thanks for your time and effort to help others like me! Your plugin is obviously very comprehensive and has tons of neat features — overkill for what I was doing! Besides which I needed to embed this in a non-WordPress site too. Andy Maloney. Published 23 Jan Cancel Reply Write a Comment.
Thanks in advance Sam Elliot. Reply to Sam. Reply to Yasmin. Reply to Andy. Reply to Gavya. Good luck! Reply to JB. Reply to DanH. All the best. Reply to Terje. I would approach it like this: move the current code into a function that reads and adds the markers addMarkers add a function to clear the markers clearMarkers figure out how to set a timer in javascript when the timer fires, call clearMarkers then call addMarkers You could get more intelligent about it by keeping the old list and then updating only the changes.
Reply to Alex. Reply to Jaswinder. OSM tiles are not free for commercial use. My second-to-last update at the bottom of the post mentions OSM tile usage. From their policy: Commercial services, or those that seek donations, should be especially aware that access may be withdrawn at any point… If maps are critical for your business i.
Hi Andy, thank you for the nice tutorial. Is it possible to add different images to different marker popups and add some text? Reply to Olaf. In the last section of code I have:. Reply to mayank. You mean like a snapshot of the current view? Reply to Jan. Reply to erald. How would you tackle this issue??? Kind regards,. Reply to Edward. Something like:. Reply to paul.
Hi Andy, Thank you for the info. Reply to Gabriel. Reply to Roger. Reply to vikas. Reply to Scott. Thanks a lot Scott! I appreciate it.
Reply to Venaktesh. Reply to Herminio. Reply to Chitru. Reply to James. Reply to Theo. Tasmin; if! Name ;. Tasmin ;. Reply to Dueymes. Without being able to work with your entire example, my best shot is this: outside of the code you included here, create a LayerGroup to hold the markers add the LayerGroup to the map when you create each marker, add it to the LayerGroup instead of the map now when you want to clear it you just clear the LayerGroup Example untested :.
Many thanks for your help. Reply to Igor. Thanks Igor. Please suggest me sample code. Reply to pavan. What does googling it tell you? Sounds like a server misconfiguration or a JavaScript problem. Reply to William. As I mentioned above using persistent storage was beyond the scope of this tutorial.
Reply to Louchin. Thanks Rich. Reply to Richard. Reply to Geoff. Am I right that the leaf leaf demo pages can be dropped onto a web server and run unchanged? Thanks Geoff. Reply to Robert.
Reply to Dennish. Reply to Balasaheb. Great writeup! Reply to Mr. Uses custom leaflet tile layer Leaflet. Reply to Mrityunjay.
People are recommending sql. Even though the request will be coming in every minute even when no build job is running, it would require very little processing so the simple request will not impact your site performance.
Custom Crons: Plugin users should not use custom WP-Crons or plugins like WP Control Cron Manager to setup custom cron jobs because they are all limited by the same thing that Duplicator is limited by. Since WordPress has no active threads it requires traffic to start the execution of any logic, which is why the remote request is the best route to take. Issue A Package Downloads How to resolve package files archive or installer that will not download or show errors?
The browser may block requests to non SSL assets based on server mime types. Solution 3 Disable. Then try to download the installer or archive file from the main menu or the package details screen. Solution 4 Adjust Mime-Type: If you have issues downloading the these file types. Check with your server administrator on how to make sure the correct MIME types are configured for download.
A quick setting for Apache web servers is to create or edit the. Add the following text to your. Other web servers will have similar configurations. Please check with your server administrator for your proper setup. If you can not download the installer.
Solution 5 Browser Settings: Check your browser settings to make sure that the save as dialog is designed to pop up for the the following mime types. Also consider switching browsers for any kind of download issue, even if you are only getting a partial download. Solution 6 WordPress URL Settings: On some servers trying to access https port when you are on http port 80 or vice versa can cause issues.
To fix this issue we recommend using SSL on all parts of your site. Before making this change please read through all the steps in order to be aware of how to back-out of the change if needed. We recommend that you test these steps in a staging environment before trying on a production one.
For a full overview on how to change these values back see this article. Solution 1 Backup Installer: In the event you can download the archive but not the installer, you can always obtain a copy of the installer from within the archive. Inside of the archive file at the root is a backup copy of the installer named installer-backup. If you need to extract an archive.
Solution 2 Rename Installer: Some hosting providers very few will not allow php files to be downloaded or created directly from their servers. In this case you can rename the installer file that is created during the build process. When the installer file is created it will create it as "installer. This will allow you to download the file, but it will need to then be changed to installer. There are several common reasons for a slow build: Unnecessarily Files: Look for large file warnings during the scan report step.
Problem When creating a package or exporting plugin settings the results of malformed utf-8 characters notice is present. After that, rebuild the package to see if the issue goes away.
Note: This setting is only available in Duplicator Pro. Option 2 Setting Migration: If you are using the settings migration export tool and see this error then data stored in the settings, templates, storage or schedule area has become corrupted. Check the data in the failed area to make sure the data is correct. If the data looks correct consider re-saving the data in that respective area.
If the problem persists consider removing the items one by one to isolate the setting that is causing the issue. Install Backup The installer process can be ran in the following modes. Pre-Install Before the install process starts. Import Install This Duplicator Pro only feature is the easiest way to install a packaged Duplicator archive. Users can either Drag-n-Drop or Link an archive file for rapid installs.
Overwrite Install This process is very similar to the "Classic Install" except that it depends on an existing WordPress site content to be present vs and empty directory. This process requires that you upload both the installer and archive files to the destination server with WordPress already installed.
For full step-by-step instructions see Overwrite Install section of the the Quick Start guide. The "Classic Install" process requires that both the installer and archive files are uploaded to the destination host in an empty directory. For step-by-step instructions see the Classic Install section of the the Quick Start guide. Database Only Install Running the installer in "Database Only Mode" is useful when you only have database changes or a large site where all the files were moved manually.
The full details of the Database Only Install can be found in the quick start guide. Solution 1 Self Discovery: You can easily find the domain to server path location by simply following these easy steps: Create a file called test.
FTP the test. Keep moving the file around in the various directories on your server until you can locate the test. Solution 2 Contact Host: This is by far the fastest way to locate the proper path. The physical path on a web server will map to a domain name and inside of your hosts control panel will be various ways to manage this process.
Could you please point me to the full path for where this domain name points to on the server? Thanks Once you have received the path from the host, place the installer and archive in the path they have provided. With this many options Duplicator has chosen to keep the process simple and allow users to safely update their own configuration files vs trying to parse millions of different combinations.
Below is a quick outline for how. Build Process: When an archive. Installer Step 1: When archive file is extracted in Step 1 it will extract the file in this. This is by design so that the. Trying to run the. This allows for the advanced options in step 1 to considered if needed. Installer Step 4: After step 3 is ran either the.
If the advanced option is chosen then the. Installer Step 1: When the installer extracts the archive. Installer Step 3: In step 3 on the options WP-Config file tab there are optional parameters to add to the wp-config. Installer Step 4: This process will generate the wp-config.
Workflow Database Workflow Below is an overview of the database workflow that takes place when a database is created and then re-deployed to its new location. The below outline covers the installer when used in advanced mode which contains four steps vs the two steps found in basic mode. Installer Step 2: The process will execute the SQL data file and install an exact copy of how it was built into the specified database choose in the installer step 1 Installer Step 3: This step is where the database data is updated to support its new environment.
The update engine runs through every cell in the database looking for the old URL of the source site old site replacing it with the destination site new site.
Emails When you migrate a site to a new domain, by default the emails associated with the source domain are not touched. For example if a. There is an option that lets you change this behavior, so the email domain is switched as well. To enable this option in advanced mode see step 3 of the installer.
Workflow When installing the archive to a new location, nothing should happen to the old domain where the archive was created. However there can be a few scenarios that play out that make users feel like the old domain was updated. If your on the same server and setting up the database for Site B you accidentally connected it to Site A database. A WordPress redirect plugin if you have one installed may have not properly gotten updated during the install and is pointing to the URL on Site A.
A web server configuration file such as a. This option is really rare but its always a good idea to double check the files. This is an uncommon scenario but can happen if you're moving sites on the same server and do not pay attention to the database or even the location where you're installing the archive.
Please be sure you know the exact name of the database and the exact location of were you place the archive and installer files Forum Thread: Below is a forum thread that lays out this issue with several different users, and should address most of these scenarios. What is happening to the site on the old domain? During the Classic Install process on Step 1 Pro and Step 2 Lite of the installer you will need to connect to a database. You have several options when it comes to setting up the database: Option 1 Hosts Control Panel: Create a database and user with your host's control panel.
Then assign the user full rights to the database. Here are the basic steps: Login to your hosts control panel and find the section to create a new database Create the new database and copy down the database name Create a new or assign an existing database user to the database and write down the database user name Open the Duplicator installer.
This mode will allow you to overwrite an existing site and reuse that site's database and existing wp-config. During this process you will be notified of the existing database and database user of the site you are about to overwrite. Check the values and click "apply" and the existing database settings will be used. Note: This option will wipe out your current site and database data.
Option 4 Change the install process to use the Import Install Mode. This process will use the database settings of the currently installed WordPress site where the import is taking place.
Option 5 Within Duplicator Open the the installer step 1 Pro or step 2 Lite From the database action drop-down choose the 'Create New Database' option In the Database input type the name of the database you want to create Type in the name of an existing database user. Duplicator does not create a new user. On most hosting providers the database action option to 'Create New Database' is not supported, this is a restriction of your host not Duplicator.
To watch the database process checkout these two videos: Follow Along Step-By-Step starting of How to setup database in cPanel. In the event you no longer have a copy of the installer.
Follow these steps to get the installer file. Download the archive. Inside of the archive will be an exact copy of the original installer file in the root of the archive file.
This can be helpful if you are experiencing timeouts, slowness or general extraction issues. Transfer both the installer. This mode will simply skip the installers extraction process. Solution 1 It's highly desirable to have little to no downtime when moving a site - but how exactly can you install the new site while the DNS is still pointing to the old site?
Below is a table of what is currently supported. If issues arise with a specific host try the download directly from your browser and if issues arise then contact your host. Dropbox Dropbox is currently supported. AWS This is currently not supported. Google Drive This is currently not supported. OneDrive This is currently not supported. If Imunify is not installed its possible you might have a.
In this case we recommend letting your host know or just trying Solution 2 or 5. Solution 2 Manual Upload If the file or link upload of the archive.
Copy the archive. Note: The WordPress root is normally where your wp-config. Solution 2 PHP Execution There are several items you check if the location where the import installer file is trying to run does not allow PHP execution. For example an. Solution: Temporarily rename the htaccess file Security Plugin: Some plugins like Wordfence "might" try to block the request.
If this is the case try to temporarily disable the plugin to see if it resolves the issue. Host or Software If the hosting has set the block via server setting the only solution is to ask the hosting to deactivate the block or change hosting On other systems software like Secure have the ability to prevent the execution of PHP files via cPanel settings.
Solution 3 Install Modes In the event your host does not allow for PHP execution in the directories where Duplicator is trying to run the import then you may need to switch to a different Install Mode. After that, just proceed with the install. Patched: Duplicator Pro Version 4. Please update to 4. In general if you cannot run a PHP file it is always a good thing to ask your host.
If it is not possible to solve the situation there then the standard install modes are still available. Remember that if the package you try to install was created in the same place where you install it, the backup restore installation is activated by default, which is practically identical to the recovery point. Issue A I need to restore my site from a crash or other major issue. Before doing so consider that purpose of your restore. For example if your site has been hacked, has crashed or something has gone wrong, what are your options?
Solution 1 Recovery Point Restore This option which is only available in Duplicator Pro and allows users to restore from a specific recovery point or simply a URL link. Solution 2 Manual Restore If you choose to restore a site here are some recommended steps to take.
We recommend cleaning out the directory and starting with a brand new database, this way you can be sure the issue you where having before will not show back up due to a corrupted file or database table.
Starting with a clean environment always helps to lower your risk for issues. Follow these steps to restore a site.
Clean out Directory: Delete all the exiting files of your WordPress site. If your not sure contact your host.
Its not required but having your host backup all the current files and database is a good idea. Copy Package: Place the archive. Solution 3 Professional Restore Depending on the severity of your site going down there are alternatives you can take before trying to restoring a previous backup. It is recommended to take these approaches first because you won't loose any data that may have been added to your site since the previous backup.
In some cases if you do restore of a previous backup that may not fix the issue permanently. For example in the case of a hacked site if the security patch was not applied to the back up you want to restore then the security breach can easily happen after the site is restored if the threat is not properly identified. Below are some options to consider before trying to restore a site.
Hire a professional developer to troubleshoot your issue. Have your site cleaned by a service like WordFence If your in a hurry or not familiar with Duplicator, consider hiring a professional developer. Issue A Forbidden When browsing to the installer. Solution 2 If you would like to try and fix the issue yourself there are many different techniques you can try, but remember every host is setup differently so some of these options may not properly work on your hosts and others will. Solution 1 Contact Host: This error indicates that your web server is not setup to serve up web pages.
If your not familiar with setting up web servers such as Apache, then the quickest way to fix this issue is to work with your hosting provider and tell them you get a at "XYZ" URL. They should be able to get you up and running in minutes. This is not something the plugin will be able to handle or fix as its a web server configuration issue.
Then try to browse out to both of them via a web browser. If neither work then your site is not setup to server from the location at which they are placed. If only the test. If your not sure about how to configure your web server to server from the proper path or serve up PHP files then contact your hosting admin as these are not issues the plugin will be able to fix.
Option 1 Contact Host: The Method Not Allowed is an HTTP response status code indicating that the specified request HTTP method was received and recognized by the server but the server has rejected that particular method for the requested resource. The bulk of responses have to do with how the web server is configured. The fastest way to resolve this issue is to work with the hosting companies technical support team.
Typically what needs to be adjusted is how the web server excepts requests. The server error log on your hosts platform should help the system admin locate the specific request and adjust the server accordingly. Option 2 Troubleshoot Server If you are familiar with troubleshooting web server issues you might have a look at this detailed troubleshooting guide.
Options Web Server: Check to make sure the web server is setup properly. Create a new file named test. Inside the test. Server Logs: Examine the server error log as explained here. If you don't have direct access to the server logs ask your host support to look for any errors in the logs for you. Permissions: Check the permissions on installer. On most hosts it should be and files should be Be sure to double check with your hosting provider or server admin as to how they want permissions setup on their servers.
Change Browsers: Open another web browser and check for the white screen. If it works in the new browser then it may be a browser cache issue. Config Files: Backup and remove hidden configuration files such as. These files under certain circumstances have have configurations that prevent the installer from running. Simply remove them from the same directory that the installer. In this case try to rename the file to something else. Using the 'installer. To get around this setup add the following to the top of the installer.
Issue A Lost Password When loading the installer there is a password or archive file input that you don't know or have lost. For the archive file name see the General section. Solution 2 Archive Encryption Passwords are case-sensitive and if lost cannot be recovered. Please keep passwords in a safe place! If this password is lost then a new archive file will need to be created.
Solution 1 Installer Location: The installer. Solution 2 Browser Restarts: These quick solutions can resolve most issues with this notice: Close your browser and browse to the installer.
Clear your browser's cache and cookies restart the browser and try to browse to the installer again. Try a different browser An attempt was made to access the main-installer. Be sure to always start the install wizard by first going to the installer. Once extracted you can browse to the installer-backup. Note: You can rename this file to whatever you want but be sure to delete it after the install process is completed.
Instructions on how to manually extract a DAF file can be found here. Also, make sure the archive has been fully downloaded and then uploaded. The size of the archive on your local machine needs to match the size of the archive shown on the packages screen - if it doesn't try to re-download.
If you are running your sites behind a proxy consider temporarily turning off the proxy then flush your dns cache. If you are running a VPN or firewall software, consider turning off those features temporarily to see if that resolves the issue. Option 1 On some web servers the server auto-inserts an. After doing that browse to the installer. In some cases you may need to clear your web browsers cache.
This will cause issues with the Duplicator because the installer looks for a. Attempt to download the plugin again - it should come down as a single file.
The archive should have files such wp-config. To get a raw copy of the archive. When opening a web browser and browsing to the installer. If you see a bunch of text and code then the web server you placed the installer file on is not setup correctly or the installer file was corrupted when the web server served it up as part of the download process.
Below outlines a few different scenarios you might run into when trying to run the installer. For example a similar question using MAMP was found here. For instruction on how to setup your own WordPress server see this article. There may be others issues you run into. The file at this point should be a normal PHP file. Use backup installer: Another option is to open the archive.
Solution 3 Download Prompts: If you browse to the installer and get a download prompt then you may have a.
To validate this simply create a blank file called test. If you also get download prompt when browsing to it via a web browser then your web configuration setup is not correct. Here are a few options: Non-Technical Route: If your not technical or just don't have time to mess around with server setups contact your host and tell them your site is not properly processing PHP files. They should be able to get you going quickly. Below area few options: In many cases the transfer of the file from one server to another can cause the installer to get corrupted.
Change from ANSI to UTF-8 try to convert from one format to the other and then save the file and then re-upload the installer file to the server to see which version works. Install-Time While the install wizard is being ran.
There can be several different causes for the error. Below are some common fixes when using Duplicator. This simply means the host your on is blocking your IP from doing certain operations.
Solution 3 DYI During the install process it is possible that your host might automatically lay-down a. Typically Duplicator works best if no. If your wanting to try and resolve the issue your-self without your hosts assistance then check out the article below: How to Fix Gateway Timeout Error in WordPress Solution 4 Permissions A error in Step 1 processing on Duplicator Lite can sometimes be due to a timeout during zip extraction or on Duplicator Lite or Pro when file permissions are being set.
To get around this, first do a Manual Extraction then uncheck the Files and Directory permissions boxes on Step 1 of the installer. Solution 1 In the event the host you are on has issues with AJAX callbacks the best solution is run a manual install. Notice: The quickest way to isolate this error is contact your hosting provider or server admin. They will be able to monitor the web server logs for clues much quicker that our support staff can with logs only generated by PHP.
Issue A Extraction Issues During archive extraction the process fails or does not work. To quickly determine if the archive is valid try to extract it on your local computer a program such as winzip, winrar, 7zip etc. If the client program errors during extraction then the archive.
Proceed to option 2 if the client side program also errors. If the client side program works without issues then proceed to option 3. Option 2 Validate Download Process: If you transferred via FTP make sure that the FTP client is in binary mode when transferring down to your local box and then also when it's transferring back up to your host or destination server. If you downloaded straight from the plugin interface then try the download one more time to make sure that the http transfer is clean.
Solution 3 These problems usually indicate the web server it not allowing files to be written to the directory. A common solution is to edit the Apache virtual hosts file and include the "AllowOverride All" instruction.
On some hosting providers you will have the ability to use multiple extraction engines. By default almost every server will support "ZipArchive", however some hosts also support "Shell Exec Unzip".
If you run into issues during the extraction process try to switch the archive engine from one format to the other. Option 5 Manual Extraction: If for some reason the client side program works fine see step 1 and neither of the archive engines work from step 3 then you may want to try a manual extraction of the archive file.
Option 6 Imunify If your server or host runs Imunify then its possible the software might cause issues with the extraction process. If so consider checking out this FAQ titled How to fix installer validation checks? Option 1 This behavior should NOT happen and is usually caused by either a corrupted zip file or a zip file that was created with filenames that are too long. Fix 2: Flush the cache in the plugin settings or remove all files from cache directory.
Fix 3: Temporarily remove and delete the plugin then create a new package set from the Duplicator. To validate files are not correctly extracting. Download the package to your desktop and try to manually extract with a desktop program like winrar, winzip or any other zip extracting software. During extraction you will receive and error message if there is a corrupt file in the archive.
Overview On step 1 of the installer a set of validation routines are ran to help discover any possible issues that might arise. The following statues will show based on the state of the issue, with the various color codes.
Status Details Pass The check passed and there are no issues detected Notice An issue has been detected however the risk is very low. Continue with the install process and if you run into issues then consider getting the notice fixed. Warn An issue has been detected and the risk of install issues is high.
You may continue with the install, however it is recommended that you address the issue if possible. Fail A critical issue has been detected and the install will be halted, until the issue is resolved General All checks in this section are detailed in the installer, no additional information is currently needed from the FAQ. File System This section covers all checks related to the file system.
If you continue with the install process you may see one of the items listed below in the logs. Imunify has a feature called "Proactive Defense" which is set to "Kill" by default - it incorrectly views an installer file as malicious so Imunify ends up trashing package installations.
After this you should be able to install without an issue. If you want Proactive Defense on your website after the install, you can re-enable after installation is complete. For additional instructions on how to control this service see this article Disable Imunify cPanel. Note: In the event you don't see an option for Imunify on your host panel please contact your host support and ask them to at least temporarily disable the Proactive Defense part of Imunify Option 1 During step 1 of the installer if a.
A new. This behavior can be skipped by check the option to skip config file updates under Step 1 options section or you can follow these steps: You can try to do this: Perform a manual extraction. At the end of the installation, check the wp-config.
If database connection or timeout issues occur during the install process consider the solutions below. Make sure the database user has the correct permissions. For example: a read only privilege can't add data to the database. Check the following list to validate permissions. Be sure the database and database user have been created Be sure the password matches the database user being used Be sure the database user is assigned to the database with the correct permissions Temporarly change the database user password to 'test' to validate character input Contact your hosting provider for the exact required parameters Solution 2 Hostname Validation: The host input 'localhost' works in most cases however it may not on your host so double check with your hosting provider for the exact settings.
Often it's something like mysql. Sometimes it may even have a port number like "mysql. Please see this site for other various combinations. Please see this forum thread for an example of how to locate the correct hostname. Quickest Fix: If you're on a hosted server contact your provider to make sure your using the exact credentials they need for their servers.
Many hosting providers have different ways for how to connect to their databases. Solution 1 In order for the database connection to properly take place a database user but be assigned to the database and granted 'full privileges' to the database. Below are some resources that cover this process: The quickest way to validate full level of permissions is to contact your hosting provider. This codex covers creating a Database and User.
Continue with the install. If Option 1 does not work or the SQL chunking option is not available then try option 2. Solution 2 Manual SQL Execution Pro Only This process allow you to skip the database insertion process, but still run the database update step 3 process. Quick Steps Advanced Steps Extract the database. Go to phpAdmin or the equivalent. Remove existing database tables. The phpMyAdmin procedure is described here Import the database. If you believe all the parameters your entering in the installer are correct, you can validate them by creating a simple file in the same directory as the installer called db-test.
This will help isolate if your params are in-deed correct, if you're unsure of how to use the script send it to your host and ask them for help. Incorrect information in file: '. Try these in the order they are presented. Continue with and complete the install process. Solution 1 "Unable to create database In this case you will need to create a database through the tools they provide. On most hosts you can do this through the cpanel.
Please contact your host for how to create a new database. Duplicator Pro users should be able to use the cPanel connection tab to login to there cPanel accounts and create the database through the cPanel installer interface. Alternatively you can use the Import or Overwrite modes. It is best to make sure the server where the installer is running has the same or higher version number than where it was built.
If the major and minor version are the same or close for example [5. A version pair of [5. If the versions are too far apart work with your hosting provider to upgrade the MySQL engine on this server.
The utf8mb4 format is only supported in MySQL server 5. It is highly recommended to upgrade your version of MySQL server on this server to be more compatible with recent releases of WordPress and avoid issues with install errors. This issue can be resolved by updating the MySQL my. This value may just need to be uncommented. While the distributions are very close there are some subtle differences.
Some operating systems will report the version such as "5. Please note some messages are simply notices. It is highly recommended to continue with the install process and closely monitor the installer-log.
If any issues are found please visit the FAQ pages and see the question How to resolve database errors or general warnings on the install report? The current fix is to remove the offending table options from the DB dump by doing a manual search-and-replace on the file.
There are 4 ways to solve this issue. Option 1 is the quickest, easiest and safest way to resolve this issue Unknown Collation Overview: An 'Unknown collation' error means the MySQL server being installed on target server is older than the MySQL engine you created the package on. You can view the MySQL server version comparison by clicking on the 'Test Connection' button in the installer or by viewing the installer-log. Best Fix: The best and easiest way to solve this issue is to ask you're host to move your account to a MySQL server that supports the collation type you need see example above.
Simply give them the error message your getting and they can help move you to the correct server. Most host will not upgrade the current server your site is on, however they should be able to easily move your account to a newer server. This is a very common practice and a good host should be able to help out pretty easily. If you're running any version lower than 5. We strongly encourage users to work with their hosts to use up-to-date software for improved security and performance and to stay in compliance with updates from WordPress core.
Don't let a crappy host use outdated software on your site. Database Upgrades: Compatibility Mode should only be used as an last resort. The recommended approach to fixing database issues is to make sure that both database servers are up-to date and very close in version numbers see OPTION 1.
For example if the database server where you create the package database is 5. N range. Ask your host or server admin to upgrade the mysql server to a newer version if possible. If your host will not upgrade to a recent upgrade ask them to upgrade to as high of a version as possible.
Data Preservation: While there are several work-a-rounds on the internet Option 4 explaining how you can modify the current SQL file or use mysql dump compatibility mode, the main underlying issue is that you stored data in one format and are now going to convert it.
These techniques can lead to data loss and incompatibility issues later down the road. The correct approach is to upgrade the MySQL software. Duplicator currently supports two different modes. Mysqldump and PHP Mode.
If you are running into character issues and running out of options you may consider trying to build the database in both modes to see if one or the other solves the issues.
While these issues are not common, they can occur on budget hosts or hosts that may not be properly configured for the installer to run. For error codes please jump directly to that code number. Disable Plugins If you have security or caching plugins installed its recommended to temporarily disable them to avoid conflicts at install time. Some security plugins can reach outside of a WordPress and monitor external folders, while others once enabled in a new environment need additional configuration.
During Build: This can be done by creating your package with all cache and security plugins temporarily disabled and add all cache paths to the directory filters list. Before Install: If you're already too far into the install process and don't want to create a new package you can always perform a manual extraction and temporarily remove or rename the plugin folder of the plugin you suspect to be causing issues. Finish up the install process and then restore the plugin. During Install: On Step 3 of the installer under options is a select box where you can disable plugins.
Check the option to disable all plugins and continue with the install. Once you have the site installed you can then re-activate all the plugins.
Wordfence Plugin Wordfence is an excellent plugin, but moving a WP site with it enabled can cause issues when initially trying to get the site re-deployed. The quickest fix is to disable the plugins firewall temporarily until you get your site deployed. Wordfence has a firewall feature that filters php code. So when running the installer. This is more relevant for users with multiple WordPress installations.
For example if you're attempting to duplicate a WordPress install while another WordPress site existed in another directory, then you may get an " Access Denied" error since Wordfence works across multiple directories. Below are some the steps to whitelist the installer: Go to your Wordfence Live Traffic page. Look for a red highlighted section saying installer.
Click the "Whitelist param from Firewall" button and see if the installer. After installation if you remove the rule, but be sure to white list it again when you go to run the installer. Check the. Problem Install errors SQL errors are related to data that was written to the installer-data.
These errors are generated during the database install phase and are important because missing data from the original database may have not been copied properly to the new database. Option 1 Write Error: Queries that error during the deploy process are logged to the install-log.
There are a few reasons why these errors are generated: Database Versions: If the MySQL Database versions are different across servers then you can run into issues. The further apart they are the more chances of having issues. Be sure that the destination server MySQL version is close to the build server version or higher. Once you find a series of settings that work you can work with your host or server admin to set the values indefinitely in the my.
A quick example of the process can be found here. Important: Seeing the text "database error write 'Invalid default value.. If you're on a hosted server you will need to contact the server admin, for more details see the MySQL packet size docs.
To fix the item on your own you will have to edit the my. Restart the mysql server after doing this. It can be caused by data integrity issues and incompatibilities between database engine versions.
If you get an error in this portion then you will need to inspect the query and debug why it may have issues with migration. Table Key Notices: These issues are basically tables where the new URL value was found but can not be updated because their is no table key to update from.
These values will need to be located manually and updated. Serialization Notices: PHP serialization can have issues when one of its internal values are update. Duplicator will repair these updated strings, however in some rare cases they don't get updated correctly.
Serialization errors can happen for a number of reasons and can be looked at by running the provide query from the report. See the section below for how to manually fix a serialized string. How to repair a serialized string: Locate the string that was unrepairable by using the provided install report query. Take a piece of it-- s"Test";. That means "string", 4 characters, then the actual string. Then change "Test" to "Tes", for example and press the Execute button.
This will generate an error. This is basically what happens to most string values. The numeric character count to gets out of sync with the string. What you need to do it get those character counts to match your new strings count. This will fix the serialized string. This is pending it was not corrupted by any of other type encoding. If that is the case then encoding issues will need to be evaluated. Quick Check: If you do receive any errors on the install report follow these steps: Check your site for any possible issues.
If your site is solid and stable and the error counts are low then in most cases you have nothing to worry about. If you're still concerned about the error.
Run the SQL queries provided by the install report and check the error log to evaluate the queries that had issues running.
Also you can perform the checks yourself by using phpmyAdmin. After install, be sure to do the following: Test the site. If you observe problems, review the Post-Install section for possible resolutions. Clean up all installer files to ensure the site is secure. See Which files need to be purged after an install? It's critical you remove the installer files after an install to ensure your site is secure. Removing the plugin does not remove the installer files nor do you need to remove the plugin after the install unless you want to.
Post-install file cleanup can be done by one of three ways: Option 1 Log into the newly installed site admin and click "Remove Installation Files Now! The following files below should be removed after install. The location of these files will reside at the root of the wp site normally where the wp-config. All installer files should and must be removed after the install is completed.
Post-Install After the install process completes. A error means the web server has restricted access to a specific path.
This directive is controlled by the web server and Duplicator has no control or ability to fix this issue directly from the plugin. The fixes for this issue are below: Solution 1 If your not technical or used to working with web server config files then contact your host or server admin and they can usually fix this issue for you in a few minutes.
Just give them the URL where you are seeing the message. Solution 2 Edit the web server config file and add the following to the httpd.
Solution 1 Redirect Issues This can be caused by a redirect on your server. Here are several places a redirect can be triggered from: Mis-configured config file such as: wp-config. Disabling the plugin at install time see Option 3 below. Inside an html file via a meta refresh tag or a JavaScript redirect Check your cpanels for redirects or contact your host Follow these steps for fixing perma links Check the installer-log.
Try to remove your. If you're testing on a localhost you can find tools online that will help. Finder AppleShowAllFiles YES 2 open the folder where the site is and look for a hidden htaccess file and delete it 3 test and check your site apache restart maybe required.
Basic Mode: This option will disable all plugins at install time. Advanced Mode: Runs "Basic Mode" and re-saves theme settings during wp-admin login. Note: Its recommended to first try "Basic" and then the "Advanced" option if the issue persists. If you suspect the plugin s causing the issue then just disable those specific plugins on step 3.
After logging into your wp-admin re-enable each plugin one-by-one and resave any settings if applicable till the problem is isolated. Option 1 Add Admin User: Typically the quickest way to login to the WordPress admin is to add a new admin user from the installer.
Then the URL link might be messed up. This mode will control which users are overwritten, kept or merged. Keep: Keeps all users of the target site by discarding users of the source site. All content on the source site will be assigned to the content author selected user.
Merge: Merges users from the target site with users from the source site. The target site users will be unchanged and the source site users will be added by remapping ids and logins if duplicated. The plugin migrates all defined constants from your wp-config. Check to fix any macros for broken values in case of complex initialization with flow checks, dynamic variables, backslashes, etc Solution 2 Recreate the wp-config. Issue A Your home page works but nothing else works including the various sub-pages and posts.
Check a sub-page to see if the issues is fixed. Solution 2 Another common cause is that the 'mod-rewrite' module has not being enabled. Apache 2. Solution 3 If solution 1 or 2 do not work you may also need to adjust the "AllowOverride" setting Apache Only.
If your not sure what the value should be for your hosts environment, then please contact your hosting provider to be sure. The full run-down for how to work with this setting can be found here.
Installing your site in "Safe mode" can sometimes help to quickly isolate and solve site issues. Solution 1 Check to make sure you do not have a default. With millions of possible configurations it can be difficult for the Duplicator to catch every setup configuration during a migration. If you see a blank screen it may be related to some of the issues below. Also it's important to isolate the area that you're seeing the blank screen on and do a bit of research to see what might be causing the issue.
For example if your WordPress administrator comes up blank then it will be best to do a quick Google of the issue. Searching for something like "wp-admin comes up blank" will help point you in the right direction and get you a quick answer. Minor modification may need to be made after you have ran the installer. If your site is not working correctly its best to try and disable plugins and themes and re-save the settings if applicable.
If you're unsure of the plugin that may be causing the issue try and run the installer again and disable the plugins at install time. This can be done on step 1 or step 3 of the installer see below. After the install is complete you can login to your wp-admin and individually enable each one to find out which plugin is causing the particular issue.
If an individual theme or plugin is missing data you will be able to resolve your issue much faster by contacting the theme author or plugin author. Explain to them that you just migrated a website and the settings to their theme or plugin is not working correctly. They will be able to much better assist you with the issue and help you isolate how to fix their theme or plugin than we can. However we are still here to help if you need us Issue A Filename Characters How to resolve utf8 characters renamed in a filename?
The resolution to this varies depending on how the characters were changed. If filename characters have been replaced with a hash sign, 'U' and number e. Browse to the tool I. By default Duplicator resets the.
This is needed in the vast majority of cases because most. With millions of directives and settings to account for its impossible for Duplicator to determine if the directive will work in the new location. Customized Settings For advanced users there are still options for users to retain the original settings. In order to keep the original. In the vast majority of these situations you can simply deactivate and reactivate the plugin in question. If you are not sure, just contact the plugin author.
Here are a few things you can perform if you see this issue: Option 1 Re-run the installer - Running the installer again can help validate if the issue is persistent.
Option 1 Try a different "Extraction Mode". If your system supports a different extraction mode then try the other options. If the issue persists then try "Option 2" directly below. Option 2 Manually extracting the archive before attempting an install will solve any slow or problematic extraction issues. For a full overview of this process see the link below: How to do a "Manual Extraction" or run installer without zip enabled?
Option 1 Try removing the files "object-cache. Issue A When migrating a site to a new location both the storage and schedules are lost. It is highly recommended you change your storage paths since having more than one WordPress site store to the exact same location will cause interference and you'll end up having machines purging each others packages.
For instance if you have 2 machines set to store daily to Dropbox with a Max Packages of 10 you'll end up only having 5 packages from each machine in that location since the plugins on each box will purge when they see a total of The package build log shows every step of the package creation process. From the Package Details screen in the General section under Files area click the "Build Log" link Copy all of the contents of this log and save it to a. If you are not sure of what data to mask out then do not post it; just use the private secure help ticket system.
The package trace log shows a detailed real-time overflow of Duplicator. Follow these steps to get a package trace log file. For "Package Build" issues follow these instructions: 1.
Paste copied data from clipboard into the help ticket and update values in green. Test Logins: Please test ALL usernames and passwords and make sure you can login to the specific system yourself. This will help avoid having to resending the data. If you can't create a temporary account then temporarily change the password while we diagnose your system.
You can easily change your password back once we are complete. Do not send your current password! Be sure the Role of the temporary login is "Administrator". Note: Personal computers localhost or sites that are not internet accessible will not work.
Wetransfer: This free service allows secure file sharing from any browser. Browse to wetransfer. Copy the shared link provided by your service into the ticket After we have responded to ticket please remove your files In order to avoid any delay with your ticket please be sure you are also able to download from the link provided when using the "Cloud Service" option.
When running an Import Install just follow the wizard screens until you run into an issue. Click on the installer-log. All Pro users will get first round priority support. If you're a free user, support questions will be answered upto availability. For problems with "Installing" a package follow these instructions: 1. Please read all instructions to diagnose your issue quickly.
Copy and paste the text from the box above into your help ticket using the exact format. Accounts: Create a temporary account or change the password while we diagnose your system.
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